Reviews

Happy with new,Rug. Colour exactly what we required.

Recently ordered a rug, which arrived promptly and without hassle. The rug is good quality and we are really pleased with the product and the service.

The product itself (when it finally arrived) was really nice but the actually delivery and response from the company very poor. Ordered an item on 30th December with a 3-5 day delivery - finally arrived on 27th January. I sent 2 emails chasing for an update -neither of which received any response. Plus various phone calls - one of which I was told it had already been delivered, so I asked for proof and then told the delivery company has made mistake.

Love my new Sisal Rug. Easy to order & prompt delivery - it looks great on our sisal carpet with a darker brown border - lovely.

Item did not match colour description. Post purchase customer service non existent.

The team were so helpful when I had to change delivery date of my rug..and it all worked out perfectly…very pleased with my Louis de poortere rug…. This is the third rug I have ordered from Woven, and been satisfied with process and result each time.

Although delivery takes a little longer than for other similar companies, the product and price is always excellent and it is the only company that I now buy rugs from.

Lovely rug, great quality, looks amazing in our living room. Great service from start to finish.

Unfortunately the item was delivered to the wrong address outside their house by dustbins As it had been their overnight & part of the day I cancelled the order Woven were brilliant in every way trying to get the situation sorted & later with my sad fo me cancellation

we were looking forward so much to this rug. However, a total disappointment. the colours are not at all vibrant. the rug is far too expensive for what it is.