We offer a range of delivery services from FREE weekday to morning or Saturday services. Simply select the option that best suits at checkout.
Free UK Delivery
Unless selected, all orders are dispatched using our standard weekday FREE delivery service. This option is available to all UK mainland addresses, excluding the remote Scottish Highlands and Northern Ireland. All free UK deliveries take place between 9.00am & 5.30pm Monday to Friday.
Please note it is not possible to make advanced calls or provide time windows on this service. Prior to your order being dispatched we will notify you by email and advise you of a delivery date. Please ensure someone is available to receive your order at the nominated address. Once goods have been dispatched we are unable to change the delivery address.
We all have busy lives and we, therefore, offer a weekday morning service. Charges can be found at checkout and are calculated by item.
All morning deliveries take place between 8.30am & 12.00pm. Our customer service team will also call to book your delivery.
If you are not available during the week, don’t worry. Within the UK mainland we offer a Saturday delivery service. Charges can be found at checkout and are calculated by item.
All Saturday deliveries take place between 8.30am & 1.00pm. Our customer service team will also call to book your delivery.
Deliveries to non-UK locations, Northern Ireland and Scottish Highlands are calculated at checkout and are charged per item.
How long do I have to wait?
Estimated delivery time - stock items
Typically UK mainland deliveries are made within 7-14 working days. However not all our products are sourced from the UK so orders can take longer to be completed. Non-UK deliveries are slightly longer. More information can be found on the individual product page.
Estimated lead time - special orders
All special order will be quoted a lead time. Please note the lead times are only an estimate and are not contractual. We will advise by email when your goods are ready for dispatch. Estimated delivery lead times can be seen both within the rug information pages & within your account.