We offer a range of delivery services including FREE UK standard delivery, morning delivery and Saturday service. Simply select the option that best suits you at the checkout.
Free UK Delivery
Unless selected otherwise, all orders are dispatched using our standard weekday FREE delivery service. This option is available to all UK addresses, including Northern Ireland. All free UK deliveries take place between 9:00am – 5:30pm Monday to Friday.
We understand how frustrating it can be to miss a delivery, so to make it easier for our customers, we have created a system to ensure you’ll never miss a delivery again. It’s simple. Once we have your order ready to dispatch, we will give you a call to arrange a suitable day for you. We will not dispatch your order without your confirmation to ensure you’ll be in for the day of the delivery which means never missing or rearranging a delivery again. Please note that when orders are dispatched we are unable to change the delivery address.
We all have busy lives, and therefore, we offer a weekday morning service costing £10.
All morning deliveries take place between 8:30am to 12:00pm and our friendly customer service team will call you to book your delivery day.
If you have a busy week, don’t worry. Within the UK mainland, we offer a Saturday delivery service costing £30.
All morning deliveries take place between 8:30am to 1:00pm and our friendly customer service team will also call you to book your delivery day.
We ship worldwide. Just select your country at the checkout and we will calculate the delivery cost. Please note you will be charged per item when using this service.
How long do I have to wait?
Estimated delivery time - stock items
Typically, UK mainland deliveries are made within 7-14 working days from purchase. However, not all our products are sourced from the UK, so some orders can take longer to be delivered. Non-UK deliveries will take longer, however, the estimated delivery time for all orders is displayed on the product page of each rug and at the checkout.
Estimated lead time - special orders
All special orders will be quoted a lead time. Please note the lead times are only an estimate and are not contractual. However, we will keep you updated with your order and email you when your goods are ready to dispatch. Estimated lead times can be seen both in the product page of each rug and within your account.