We're currently running a free exchange promotion. Customers ordering during this time will be offered a free collection if the item doesn't work in their space.
To qualify for the free exchange replacement items must be the same or higher value. Woven must be informed within 14 days of the customer receiving the item if they wish to swap an alternative design. We allow customers to use this free exchange offer a max of two times.
The free exchange promotion is only available in mainland UK - this excludes NI, Channel Islands, Ireland etc.
As usual items must be returned in the same condition they are received in.